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Collection, processing and use of personal data

You may visit our site without entering any personal data. We will be storing only those access data which are not personalized, such as the page from which you have visited, or the name of the file requested by you. These data will be used exclusively for the purpose of improving our service to you. The data do not permit any inferences as to the person who has visited our site.

Personal data are collected only if you provide these data freely in connection with an order or by registering as a customer. The data which you have entered will be used without asking any further consent solely for the purpose of performing your order.

Send a contact request:
Personal data will be collected if you voluntarily notify us as part of the contact process. We use your data exclusively to provide you with the requested information, that is, only the information and data are stored and processed which are absolutely necessary to answer your request. Your data will then be deleted from our customer database, if you so wish.

Distribution of personal data

Your personal information will be passed on to the commissioned shipper only to the extent necessary. For the processing of payments we must pass on the relevant data to the authorized banking institution.

There will be no further circulation of your data beyond the stated extent.

Use of cookies

For the ordering process it is necessary to use session cookie. This is a small text file which is deleted from your computer after you have closed the browser. This file is used exclusively in order to run specific applications, such as the shopping cart application.

Information on the use of "Web Analytics" technology of Piwik

This website uses Piwik, a web analytics open-source software. Piwik uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address anonymized prior to its storage) will be stored on the server of the service provider in Germany. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Pattern of

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies", text files that are stored on your computer, to analyze the use of the website. The information generated by the cookie about your use of this site are usually transmitted to a Google server in the USA and stored there. In the case of activation of the IP anonymization on this website, your IP address from Google will be truncated within Member States of the European Union or other parties to the Agreement on the European Economic Area before. Only in exceptional cases the full IP address is sent to a Google server in the USA where it shortened. On behalf of the site owner Google will use this information to evaluate your use of the website, compiling reports on website activity together and to provide other use of the website and internet related services with respect to the website owner. As part of Google Analytics provided by your browser IP address will not be merged with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, we would point out, however, that in this case you may not be able to use all features of this site will be fully. They may also prevent the detection of the cookie generated by and related to your use of the website (including your IP address) to Google and the processing of these data by Google by downloading the available at the following link browser plugin and install: the browser plugin.

As an alternative to the browser plugin, you can click this link to prevent Google Analytics collection on this site in the future. An opt-out cookie is stored on your terminal. If you delete your cookies, you must click the link again.

We would like to point out that on this website Google Analytics has been extended by the code "anonymizeIp" to ensure an anonymous detection of IP addresses (so-called IP masking).

If and only if an order is made a so-called "conversion" (a kind of response cookie) is recorded. If you have come to our site via "Google-Adwords", a cookie is created at the time when you click on the Adwords-link. This cookie is used exclusively for statistical purposes and expires automatically after 30 days. The data are not analysed in any other way.

Facebook remarketing / retargeting

On our website are integrated remarketing tags of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. When you visit our sites, a direct connection between your browser and the Facebook server is established over the remarketing tags. This gives Facebook the information that you have visited our site with your IP address. This allows Facebook to assign your visit to our website to your user account. We may use the information thus obtained for the display of Facebook Ads. We point out that we as providers of the sites have no knowledge of the content of the transmitted data and use them through Facebook. For more information, please see the privacy policy of Facebook at If you do not want data acquisition via Custom Audience, you can Custom Audiences disable here.

Information to provide recommendations on our website

To best adapt our offer to the customers' needs we offer on our website pages and recommendations of products from our catalog. These recommendations are based on surfing and buying behavior of our site visitors. The information collected is used solely to improve our offer to our website visitors. There is no disclosure of data to third parties.

To measure the quality of the recommendations offered, it is important for us to recognize whether a recommendation is also clicked by our visitors. For this purpose we store temporarily in a session cookie information as to which recommendation was clicked. In this case, no visitor data itself, no customer no., Placed there with. The information stored in the cookie from the cookie is removed after delivery the next page again. A session cookie is a small text file that is automatically deleted from your computer after the browser session. The data will not be disclosed to third parties.

In addition, we also use cookies, which remain on your hard disk. On another visit will be detected automatically, that you've been with us. These permanent cookies are stored on your hard drive and delete after 100 days of alone. In these cookies is only your customer no. and any other information that you stored. The cookies are only used to make our service more user-friendly and effective. It is thus possible to us that you get matched specifically to your interests Deals appear on the page.

Der ausschließliche Zweck unserer Cookies besteht darin, unser Angebot den Wünschen unserer Besucher bestmöglich anzupassen und das Surfen auf unserer Website so komfortabel wie möglich zu gestalten.

Use of Facebook Social Plugins

On our website, so-called social plugins ("plugins") provided by the social network Facebook are used, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") operated. The plugins are identifiable by a Facebook logo or the phrase "social plug-in from Facebook" or "Facebook Social Plugin". You can find an overview of the Facebook plug-ins and their appearance here:

When you visit a page of our website that contains a social plugin, your browser makes a direct connection to Facebook servers. The content of the plugin is from Facebook directly to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile, or just are not logged into Facebook. This information (including your IP address) will be transmitted from your browser directly to a Facebook server in the USA and stored there.

If you are logged into Facebook, Facebook can assign to visit our website to your Facebook profile directly. If you interact with the plugins, for example, pressing the "Like" button or entering a comment, this information is also transmitted directly to a Facebook server and stored there. The information will also be published to your Facebook profile and shown to your Facebook friends.

Purpose and scope of data collection and the further processing and use of data by Facebook, and your rights in this respect and settings options for protecting your privacy please visit the privacy policies of Facebook:

If you do not want Facebook to information collected through our website directly to your Facebook profile, you must log out before your visit to our site on Facebook. You can prevent the loading of the Facebook plugin with add-ons for your browser completely, eg with the "Facebook Blocker" (

Using the Google button +1

Our website uses the "+1" button on the social network Google Plus, which is operated by the Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google"). The button is indicated by the symbol "+1" on a white or colored background.
When you visit a web page on our site, which contains such a button, your browser to connect directly to Google´s servers. The contents of the "+1" button from Google directly to your browser and from that involved in the website. We therefore have no influence on the amount of data that Google collects the button, however, assume that your IP address is registered with.
Purpose and scope of data collection and further processing and use of data by Google as well as your rights and possible settings refer to the protection of your privacy, please Google´s privacy policies to the "+1" button:
If you are Google Plus member and not want Google to our website collects information about you and linked to your member information stored at Google, you have to log out before you visit our website at Google Plus.

Data security

Your personal data are SSL-coded and transferred via the internet.

We have taken measures to secure our website, and all associated systems, against loss, destruction, access, modification or distribution of your data by any unauthorized persons. It is vital for access to your customer account that you enter your personal password. It is recommended that you do not disclose these login data to anyone and that you leave our shop pages by logging out properly, or by closing your browser window after completing your communication with us. This is especially important if you are sharing a computer terminal with others.

Amazon Login and Amazon Pay

This website allows you to log into our shop using your Amazon Login and to use the payment methods that you registered there. We would like to let you know that we gain no knowledge about the content of the data transmitted and used by and through Amazon. Additional information can be found in the privacy advises by Amazon Pay at

Identitäts- und Bonitätsprüfung bei Auswahl von Billpay-Zahlungsarten

When choosing a payment method provided by our partner Billpay GmbH, you will be asked in the ordering process to agree to provide data required for payment processing and for identity and credit checks conducted by Billpay. After your approval, your data (first and last name, street, house number, postcode, place, date of birth, telephone number and bank account details for Direct Debit) and other data associated with your order will be transmitted to Billpay. For the purpose of distinct identity and credit check, Billpay or a Partner company authorized by Billpay, transmits data to credit reporting agencies (credit bureaus) and obtains from these information and if necessary additional information on credit checks based on mathematical and statistical methods. This credit check is influenced by your place of residence. Detailed information on this and employed credit agencies can be found in Billpays privace policy at Furthermore Billpay utilizes when necessary a third party for the settlement and prevention of fraud. Data gained from this third party is encrypted so that the stored data is only accessible to Billpay. This data will only be used when you select a payment option in cooperation with Billpay, otherwise the data will automatically expire after 30 minutes.

Right of access to personal data

In accordance with the German Federal Privacy Act you are entitled to information about the stored data free of charge. You are also entitled to demand that the stored data be corrected, blocked or deleted.

Revocation of consent

The following consent gave you if necessary in the process of the order process expressly. We would like to point out you that you can recall your consent at any time with effect for the future.

Consent via checkbox in the order process to commemorate the delivery of a customer review

During your order you may have issued the following consent:
"want to be reminded by e-mail to the possibility to submit customer reviews. I can revoke my consent at any time."

Sauf si vous avez donné votre consentement exprès ci-dessus, nous utilisons votre adresse e-mail pour l'invitation à présenter une évaluation de la performance liée à la clientèle sur le système de boutiques Évaluation de la clientèle de confiance. Ce consentement peut être révoqué à tout moment avec effet pour l'avenir (par exemple, par mail à

Contact person for data privacy

If you have any questions concering the collection, handling and use of your personal data, or about the cancellation or deletion of your data, please refer to:
Daniel Mrugalski, Modellbahn Union / DM-Toys Dortmund Inh. Daniel Mrugalski, Schliepstr. 4, DE-44135 Dortmund, Phone +49/(0)231/1087553, Email:

For revising or accessing your personal please go to "my account" and click on my data.